FCT CRM
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Official WhatsApp Business Platform · Tech Provider

WhatsApp CRM for Malaysian SMEs

Smarter WhatsApp customer management for your business. FCT CRM brings all your customer conversations into one place — with a multi-account inbox, AI-assisted replies, broadcasts, automation and reporting. Built for teams that sell and support over WhatsApp.

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💬

Multi-account inbox

Manage several WhatsApp numbers and teammates from one unified inbox.

🤖

AI-assisted replies

Draft and auto-reply with AI that follows your tone and FAQ knowledge base.

📣

Broadcasts & campaigns

Send personalised broadcasts with smart throttling and short-link click tracking.

🔀

Workflows & automation

Build if/else flows, keyword auto-replies, menus and follow-ups — no code.

🎤

Voice & translation

Send natural voice messages and translate conversations across languages.

📊

Scheduling & reports

Schedule sends, track delivery and review campaign performance.

Plans & pricing

FCT CRM is a prepaid software subscription (SaaS). Pick a term, subscribe online, and your account is activated instantly — no physical goods, no shipping.

Half-Year
RM4,999
6-month subscription
  • All features — inbox, AI replies, broadcasts, workflows, voice
  • Software updates & support included
  • Instant activation after payment
Subscribe from RM139/mo
💳 0% instalment · up to 36 months
One plan per order. Looked at another plan first? Both stay in the cart — check your cart before paying.
See monthly: RM139/mo
Most popular
1 Year
RM7,499
12-month subscription
  • All features — inbox, AI replies, broadcasts, workflows, voice
  • Software updates & support included
  • Instant activation after payment
Subscribe from RM208/mo
💳 0% instalment · up to 36 months
One plan per order. Looked at another plan first? Both stay in the cart — check your cart before paying.
See monthly: RM208/mo
2 Years
RM12,499
24-month subscription
  • All features — inbox, AI replies, broadcasts, workflows, voice
  • Software updates & support included
  • Instant activation after payment
Subscribe from RM347/mo
💳 0% instalment · up to 36 months
One plan per order. Looked at another plan first? Both stay in the cart — check your cart before paying.
See monthly: RM347/mo

Prices in MYR. See Service Delivery · Refund & Cancellation · Terms. Need a tailored plan? Contact us.

Official WhatsApp Business API (WABA)

As an official Meta Tech Provider, Feibe Creation Trading onboards your business onto the official WhatsApp Business Platform — a verified business number with the green badge, higher messaging limits and Meta's official Cloud API, all managed from inside FCT CRM.

WABA onboarding
One-click
via Meta Embedded Signup
  • We register & verify your official WhatsApp Business number
  • Official Cloud API — managed inside FCT CRM
  • Green official-business badge (after Meta verification)
Add-on
WABA software fee
RM199/mo
per WABA number
  • 1-year & 2-year plans include 1 WABA free
  • Add more official numbers any time
  • All FCT CRM features on your official number
Get started
Conversation fees
Paid to Meta
billed by Meta directly
  • Per-conversation pricing set by Meta (not resold by us)
  • Service replies within 24h are free
  • You attach your own card to your Meta account

The software fee is what you pay Feibe Creation Trading; WhatsApp conversation charges are billed to you by Meta directly. Talk to us to onboard your official WhatsApp Business number.

Contact

Feibe Creation Trading (SSM 202303098260 (KT0544651-A))
Email: support@fct-crm.com
Phone: 💬 WhatsApp +603-6251 6880
Address: B-2-2 M-Avenue, No. 1, Jalan 1/38a, Segambut Bahagia, 51200 Kuala Lumpur, Malaysia