Data Deletion Instructions

You can request deletion of data held by FCT CRM (Feibe Creation Trading) at any time.

How to request deletion

  1. Email support@fct-crm.com with the subject Data Deletion Request.
  2. Include the account email or WhatsApp Business phone number associated with the data.
  3. We verify the request and delete the associated data within 30 days, and confirm by email.

What gets deleted

Account data, connected WhatsApp Business credentials/tokens, and stored message/contact data associated with the account. Disconnecting a WhatsApp account in FCT CRM also removes its access tokens from active use immediately.

Self-service

Subscribers can delete an account and its data directly inside FCT CRM (Manage Accounts → delete), and can disconnect any connected WhatsApp Business number at any time.

Contact

support@fct-crm.com